I'm Andrew Gaken, a leader of nerds living in Austin, Tx.

Contact Info

NameAndrew Gaken
LocationAustin, Tx
Websitegaken.name
Githubandygaken

Where I've worked

TicketCity

Austin, Tx
VP Product
January 2020 - Present

Leading all eCommerce software developement efforts for TicketCity.

Development Director
April 2017 - January 2020

Team management, high-level planning, and project management for: ecommerce websites, mobile apps (iOS, Android), APIs, internal applications, and partner tools.

Project Management
  • Q2 2017 - 20% increase in sucessfully completed projects vs previous 4 quarters
  • Implemented and maintain a Kanban strategy to improve communication between Dev. team and company stakeholders
  • Managing tasks and projects in Jira, documentation in confluence
  • Run code reviews, project milestone updates
Team Management
  • Managed a team of developers as well as teams of remote consultants
  • Implemented a WFH strategy which allowed team flexibility while retaining communication
UI/UX Engineer
Jan 2015 - March 2017

Architecture, design, and implementation of client-facing TicketCity properties as well as internal applications across multiple platforms.

Internal sales tool
  • Responsibilities included: design, developement, strategy & integration with third party vendors
  • Replaced out of date sites & tools with modern responsive, mobile ready tool that allows associates to sell inventory from anywhere in the world
Web Application Developer
March 2011 - Jan 2015

Design & development of external websites and internal applications.

Responsive eCommerce Site
  • Led effort to launch the first responsive website in the secondary ticketing industry
  • Responsibilities included: design, developement & strategy
  • Increase in nearly all notable metrics (conversion, bounce rate, time on site, number of returning visitors)

iLink Systems

Bellevue, Wa
Creative Developer
October 2010 - February 2011

Developing client applications in HTML for native applications and integrated devices.

Android Tablet App
  • HTML5 web app, optimized for tablet display integrated into client device
  • Responsive design allowed same client software to run on phones

Reynolds & Reynolds

College Station, Tx
Web Designer
May 2007 - October 2010

Client work, design and development of websites for car dealerships.

SEO enhancements
  • Wrote SEO content to improve google rankings which scaled over thousands of sites

Freelance Web Design

Web Designer
2006 - 2017

Various design & develoment, from portfolios for aspiring writers to small business sites.

Where I went to school

Central Michigan University

Mt. Pleasant, Mi
2001 - 2006

Dual major in English & History

Other things to know

  • I'm a huge baseball fan, and even made a 4,500 mile roadtrip from Austin to Cooperstown to watch a ton of baseball.

  • I really miss the days when I didn't know anyone else who owned Apple products.

  • I've been known to get bored on a weekend and build something that is not particularly useful.

  • My dog is adorable. And she has her own twitter account.