Where I've worked
TicketCity
Austin, Tx
VP Product
January 2020 - Present
Leading all software engineering efforts for TicketCity.
Inventory Management
- Creating & maintaining tools to analyze inventory and order profitability.
- Designing and building tools to visualize market trends.
- Building pricing tools so team members can make accurate decisions faster.
eCommerce Marketplace
- Creating tools to anticipate event demand.
- Building self-sustaining marketing system to dynamically build pages and content.
- Supporting affiliate marketplaces and integrations.
Development Director
April 2017 - January 2020
Team management, high-level planning, and project management for: ecommerce websites, mobile apps (iOS, Android), APIs, internal applications, and partner tools.
Project Management
- Q2 2017 - 20% increase in successfully completed projects vs previous 4 quarters
- Implemented and maintain a Kanban strategy to improve communication between Dev. team and company stakeholders
- Managing tasks and projects in Jira, documentation in confluence
- Run code reviews, project milestone updates
Team Management
- Managed a team of developers as well as teams of remote consultants
- Implemented a WFH strategy which allowed team flexibility while retaining communication
UI/UX Engineer
Jan 2015 - March 2017
Architecture, design, and implementation of client-facing TicketCity properties as well as internal applications across multiple platforms.
Internal sales tool
- Replaced out of date sites & tools with modern responsive, mobile ready tool that allows associates to sell inventory from anywhere in the world
Website
- Architected new checkout flow and user-experience that processed thousands of transactions daily
- Designed and built ticket recommendation experience to simplify customer flow
Web Application Developer
March 2011 - Jan 2015
Design & development of external websites and internal applications.
Responsive eCommerce Site
- Led effort to launch the first responsive website in the secondary ticketing industry
- Responsibilities included: design, development & strategy
- Increase in nearly all notable metrics (conversion, bounce rate, time on site, number of returning visitors)
iLink Systems
Bellevue, Wa
Creative Developer
October 2010 - February 2011
Developing client applications in HTML for native applications and integrated devices.
Android Tablet App
- HTML5 web app, optimized for tablet display integrated into client device
- Responsive design allowed same software to run on phones
Reynolds & Reynolds
College Station, Tx
Web Designer
May 2007 - October 2010
Client work, design and development of websites for car dealerships.
SEO enhancements
- Wrote SEO content to improve google rankings which scaled over thousands of sites
Where I went to school
Central Michigan University
Mt. Pleasant, Mi
Bachelor of Arts
2001 - 2006
Dual major in English & History